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Customer service enquiries  
Weekdays 8.30am to 6.00pm AEST 1300 300 309
English Prefer a language other than English? Simply ask our Customer service team for an interpreter when you call us on 1300 300 309.
Arabic هل تفضّل التكلّم بلغة غير الإنكليزية؟ ما عليك إلا 
أن تطلب مترجماً من موظفي خدمة الزبائن عندما 
.1300 300 309 تتصل بنا على الرقم
Chinese (Simplified) 希望使用英语以外的语言吗?在打电话1300 300 309 时,可以要求我们的客户服务团队安排口译。
Chinese (Traditional) 希望使用英語以外的語言嗎?在打電話1300 300 309 時,可以要求我們的客戶服務團隊安排口譯。
French Vous préférez une langue autre que l’anglais ? Il vous suffit de demander un interprète à notre service clientèle lorsque vous nous appelez au 1300 300 309.
Hindi क्या आप अंग्रेज़ी के अलावा किसी अन्य भाषा में बात करना पसन्द करेंगे? तो जब आप हमें 1300 300 309 पर फ़ोन करें तो हमारे उपभोक्ता सेवा दल को बस यह बताना होगा कि आपको दुभाषिया चाहिए। 
Indonesian Apakah Anda lebih nyaman menggunakan bahasa selain bahasa Inggris? Mintalah tim layanan Pelanggan kami untuk menyediakan juru bahasa ketika Anda menelepon kami di 1300 300 309.
Italian Preferisci comunicare in una lingua diversa dall’inglese? Basta richiedere un interprete al nostro team di assistenza alla clientela quando ci chiami al numero 1300 300 309.
Japanese 日本語での会話をご希望ですか?当カスマターサービスチーム (TEL: 1300 300 309) にお電話の際、通訳をご希望の旨をお伝えください。
Korean 영어 이외의 언어를 선호하시나요? 저희에게 1300 300 309로 전화하실 때 저희 고객 서비스 팀에게 통역사를 요청하시면 됩니다.
Vietnamese Muốn dùng ngôn ngữ khác ngoài tiếng Anh? Khi gọi đến Đội Phục vụ Thân chủ của chúng tôi qua số 1300 300 309, quý vị hãy yêu cầu được nói chuyện với một thông dịch viên.
New commercial finance enquiries
 
Weekdays 8.30am - 6pm AEST   1300 300 982

 

Overdue accounts - collections  
Weekdays 8.30am – 5.00pm AEST 1300 653 554
Financial hardship line    
Please talk to us if your circumstances have changed and you're experiencing a degree of financial difficulty.  
Weekdays 8.30am – 5.00pm AEST 1800 642 626

You can receive free independent advice from a Financial Counsellor.

This is a free service with dedicated people in each state that will work with you to understand your circumstances and help with next steps.

Contact the National Debt Helpline on 1800 007 007 from anywhere in Australia.

Help with Deceased Estate  
Weekdays 8.30am – 6.00pm AEST 1300 300 309
Feedback and complaints  
Weekdays 8.30am – 6.00pm AEST

1300 300 309

dispute_resolution@capital-finance.com.au


At Capital Finance, we welcome your suggestions, compliments and complaints as an opportunity to improve our service, provide feedback to our staff and put things right when we have let you down. You can contact Capital Finance on the number or email set out above.  If you’re ever unhappy about something we’ve done – or perhaps not done – please give us the opportunity to put things right. For more information on our complaints process click here.