Contact us

If you have a Capital Finance enquiry or need support, contact us to get started

Submit a request

Use our online form to lodge servicing requests or general enquiries with ease.

Online enquiry form

General enquiries

Give us a call

1300 300 309

8:30am–6pm (Sydney Time), Mon–Fri

Email us

Send an email to customerservice@capital-finance.com.au

Customer concerns and enquiries

Missed payments

For enquiries related to repayments, overdue accounts or collection notices, contact us at 1300 653 554, 8:30am–5pm (Sydney Time), Mon–Fri.

Feedback

We welcome the opportunity to improve our service. For suggestions or complaints, contact us at 1300 300 309, 8:30am–6pm (Sydney Time), Mon–Fri.

Financial hardship

If your circumstances have changed and you’re experiencing some financial difficulty, call 1800 642 626, 8:30am–5pm (Sydney Time), Mon–Fri.

Broker contact directory

Are you a broker looking for the right team to contact? Explore our comprehensive contact list to make sure your enquiry or document reaches the right team.

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Interpreter services

Prefer a language other than English? We’re happy to provide support. Let our team know when you contact us.

Call 1300 300 309

National Relay Service (NRS)

If you’re deaf, hard of hearing, or have complex communication needs, you can contact us through the NRS.

Contact NRS

National Debt Hotline

Feeling overwhelmed about your finances? Call the National Debt Helpline for free and confidential advice.

Call 1800 007 007

Tools and support

DriveOnline

Information and contact points

DriveOnline support

Useful resources

Helpful links, guides and more

All resources

Frequently asked questions

Got a question? Start here

Get help

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Brokers can log in to DriveOnline to manage leads, quotes and applications.

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The information on this site is general only and should not be relied on as a substitute for legal, tax, financial planning or other professional advice. It is not an offer, endorsement or recommendation for any general or specific product, service or security. You should seek independent legal, tax, financial or other professional advice that considers your specific objectives, financial situation and needs.  Terms and conditions, fees and charges are available on application. All applications are subject to Capital Finance’s normal credit approval criteria.

© 2025 Capital Finance Australia Limited ABN 23 069 660 136.  Capital Finance Australia Limited is not an authorised deposit taking institution and is not regulated by the Australian Prudential Regulation Authority. Use of the information on this page is governed by Australian law and is subject to the Website Terms and Conditions page.