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Customer service enquiries  
Weekdays 8.30am to 6.00pm AEST 1300 300 309
New commercial finance enquiries
 
Weekdays 8.30am - 6pm AEST   1300 300 982

 

Overdue accounts - collections  
Weekdays 8.30am – 5.00pm AEST 1300 653 554
Financial hardship line    
Please talk to us if your circumstances have changed and you're experiencing a degree of financial difficulty.  
Weekdays 8.30am – 5.00pm AEST 1800 642 626
Feedback and complaints  
Weekdays 8.30am – 6.00pm AEST

1300 300 309

dispute_resolution@capital-finance.com.au


At Capital Finance, we welcome your suggestions, compliments and complaints as an opportunity to improve our service, provide feedback to our staff and put things right when we have let you down. You can contact Capital Finance on the number or email set out above.  If you’re ever unhappy about something we’ve done – or perhaps not done – please give us the opportunity to put things right. For more information on our complaints process click here.