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Customer service enquiries  
Weekdays 8.30am to 6.00pm AEST 1300 300 309
New commercial finance enquiries
Weekdays 8.30am - 6pm AEST   1300 300 982


Overdue accounts - collections  
Weekdays 8.30am – 5.00pm AEST 1300 653 554
Financial hardship line    
Please talk to us if your circumstances have changed and you're experiencing a degree of financial difficulty.  
Weekdays 8.30am – 5.00pm AEST 1800 642 626

You can receive free independent advice from a Financial Counsellor.

This is a free service with dedicated people in each state that will work with you to understand your circumstances and help with next steps.

Contact the National Debt Helpline on 1800 007 007 from anywhere in Australia.

Help with Deceased Estate  
Weekdays 8.30am – 6.00pm AEST 1300 300 309
Feedback and complaints  
Weekdays 8.30am – 6.00pm AEST

1300 300 309

At Capital Finance, we welcome your suggestions, compliments and complaints as an opportunity to improve our service, provide feedback to our staff and put things right when we have let you down. You can contact Capital Finance on the number or email set out above.  If you’re ever unhappy about something we’ve done – or perhaps not done – please give us the opportunity to put things right. For more information on our complaints process click here.