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COVID-19: Business deferral period ending soon

As the six-month COVID-19 equipment finance and auto deferral is coming to an end, we have two options for you to consider.

To submit your selection, you’ll need to enter your surname and the 8 character unique reference number we sent via email or SMS. 

Important reminder

Your selection will apply to equipment finance and auto facilities/loans with deferred repayment arrangements only.

For details on the COVID-19 equipment finance and auto facilities and loans deferral, including next repayment (rental instalment) date(s) and amounts, please refer to the letter sent via post. 


 

1. Restart repayments after deferral expiry

Select this option using the online form to confirm that repayments will restart after the repayment deferral period expires, as planned or otherwise agreed with us. 

Further information regarding this option is available in the FAQs below.

2. Let us know if additional support is needed

Select this option using the online form, to advise that additional support is needed.

Let us know and we will be in touch as soon as possible (within 14 days) to discuss alternative options.


 

Frequently asked questions

We’re here to help. Please complete the form or call us on 1300 300 309 to discuss your options.

Please refer to the letter sent in the post for details on deferral dates and repayment amounts. 

If further information is required or if you have not received your letter, please contact us on 1300 300 309.

Please refer to the letter sent in the post for details on repayment dates and repayment amounts.

 

Note:

  • If you’ve already contacted us to make changes to the deferral, you don’t need to take further action. We’re currently working through your request and will be in touch as soon as we can.
  • If you don’t respond, the repayments (rental instalment) will resume after the deferral period expires, as planned or otherwise agreed with us.
Things you should know

*For equipment finance and auto facilities/loans, instalments will be deferred and finance charges will still apply over the deferred period. Instalments will be recalculated at the end of the deferral payment period and will include finance charges.

 

Capital Finance Australia Limited ABN 23 069 663 136 (“CFAL”) is a wholly owned subsidiary of Westpac Banking Corporation ABN 33 007 457 141 (“Westpac”).

Westpac does not guarantee or provide financial support to CFAL.