COVID-19 repayment deferral check-in

Complete online form

To assist with managing your next steps during this challenging time, we’ve outlined three options for you to consider. To submit your selection, you’ll need the unique reference number we sent you via email or SMS. 
 

Important reminder

  • Your selection will apply to Business Auto loans and Equipment Finance loans and facilities with deferred repayment arrangements only.
  • Your selection will not apply to Novated Leases and Commercial Hire Purchase facilities.

1. End your repayment deferral early

If your circumstances have changed and you no longer require your repayments to be deferred, you can choose to resume repayments before the end of the six-month deferral period.

If you choose this option, your current deferral arrangements will continue until your request is processed. Interest that accrued during the deferral period will be added to your loan account balance at the end of the deferral period (capitalised), in accordance with the terms of your arrangement with us.

Fees which fall due during the deferral period will be waived and will recommence and be payable from the date we process your request.

Further information regarding this option is available in the FAQs below.

2. Continue with your current repayment deferral

If the timeframe of your current repayment deferral still works for you, your arrangement will remain unchanged and repayments will resume at the end of your six-month deferral period as planned. 

Fees which fall due during the deferral period will be waived and will recommence and be payable from the end of the deferral period.

If you choose this option, interest that accrued during the deferral period will be added to your loan account balance at the end of the deferral period (capitalised) in accordance with the terms of your arrangement with us.

Further information regarding this option is available in the FAQs below.

3. Contact us if you need additional support

If you think you might need additional support or might be unable to resume repayments at the end of the six-month repayment deferral period, there’s help available. Let us know and we can chat about your circumstances.

Complete online form

Frequently asked questions

Interest that accrued during the six month deferral period will be added to your loan account balance at the end of the deferral period (capitalised), in accordance with the terms of your arrangement with us*.

 

Note:

  • If you’ve already contacted us to make changes to your repayment deferral, you don’t need to take further action. We’re currently working through your request and will be in touch as soon as we can.
  • If you don’t respond, we’ll continue with your current vehicle and equipment loan repayment deferral, with your repayments resuming at the end of the six-month deferral period, as planned.

 

Things you should know

* For Equipment and Auto Finance loans and facilities, fees which accrued during the deferral period will be waived and recommence and be payable from the end of the deferral period.

 

Capital Finance Australia Limited ABN 23 069 663 136 (“CFAL”) is a wholly owned subsidiary of Westpac Banking Corporation ABN 33 007 457 141 (“Westpac”).

Westpac does not guarantee or provide financial support to CFAL.

Any information on this site is provided as general information and must not be relied upon as a substitute for financial planning, legal, tax or other professional advice. None of the information on this site is to be deemed an offer, solicitation, endorsement, or recommendation for any general or specific product, service or security. You should seek independent legal, tax, financial or other professional advice that considers your specific objectives, financial situation, and particular needs. Terms and conditions, fees and charges are available on application. All applications are subject to Capital Finance Australia Limited’s normal credit approval criteria.

© 2017 Capital Finance Australia Limited ABN 23 069 663 136 Australian credit licence 393031. Capital Finance Australia Limited is not an authorised deposit-taking institution in Australia and is not regulated by the Australian Prudential Regulation Authority. Use of the information contained on this page is governed by Australian law and is subject to the Terms and Conditions, which can be read on the Terms and Conditions page.